• About Us
  • Contact Us
  • GBP EUR CAD AUD JPY INR RUB TRY ₧ PTS BTC
  • Sign In
  • Register
logologo
  • Register For Free
  • Search
  • How it works
  • Memberships
image

Welcome to our FAQ section.

We've compiled answers to the most common questions about using our matrimonial platform.

Whether you're just getting started or need help with your account, you'll find the information you need below.

Add Profile

Common FAQ

Contact us if you need any more help.

1. How do I register on the matrimonial website?

You can register by clicking on the “Sign Up” or “Register” button on the homepage. Fill in your basic details such as name, age, gender, religion, and contact information. After submitting, you can create your profile and start exploring matches.

2. Is registration free?

Yes, basic registration and profile creation are absolutely free. However, to access premium features like contact details or direct messaging, you may need to upgrade to a paid membership plan.

3. How do I search for suitable matches?

You can use our advanced search filters to find matches based on your preferences such as age, religion, caste, location, education, profession, and more. You can also browse suggested profiles curated just for you.

4. Is my personal information secure?

Yes, we prioritize your privacy and data security. Your information is stored securely, and only verified members can view limited profile details. You can control who sees your contact information and photos.

5. How do I contact a profile I’m interested in?

To contact another member, you need to be logged in. If you are a premium member, you will be able to view their contact details or send a direct message or interest request through the platform.

6. Can I hide or delete my profile?

Yes, you can hide your profile temporarily or delete it permanently by going to your account settings. Once deleted, your information will be removed from the platform.

7. What is a ‘premium membership’?

Premium membership allows you access to features like viewing contact numbers, sending personalized messages, priority listing in searches, and more. Various plans are available based on your requirements.

8. How do I upgrade to a premium membership?

Log in to your account, go to the “Upgrade” or “Membership” section, and choose the plan that best suits you. Payments can be made online via secure gateways like credit/debit cards, UPI, or net banking.

9. How do I report a fake or suspicious profile?

You can report a profile by clicking on the “Report” or “Flag” button available on each user profile. Our moderation team will review and take appropriate action.

10. Can I get help from customer support?

Yes, we’re here to help! If you need assistance, you can reach out to our customer support team via our Contact Us page or email/phone support.

Still Need Help?
If your query isn’t listed here, don’t hesitate to get in touch with us directly. We’re committed to helping you find your perfect match!

Join Us
 
logo
We are available to help answer your questions. Contact us today and we'll be happy to help.
Useful Links
  • About Us
  • Register For Free
  • Advertising
  • Dashboard
Quick Search
  • How it works
  • Memberships
  • FAQ
  • Privacy Policy
  • Legal Disclaimer
Join our newsletter

We write rarely, but only the best content.

Email confirmation sent.

Please check your email for a confirmation email.

Only once you've confirmed your email will you be subscribed to our newsletter.

We'll never share your details. See our Privacy Policy
 
© 2025 Joddiya. All rights reserved. Developed By Webone Services.
  • Home
  • Search
  • My Account
  • Blog
New Notification
You have a new notification.
 
Mark Has sent you a message, take a look!